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Absolute Sea Pearl Beach Resort
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GUEST FEEDBACK


Reservation and check-in & check out procedures

How did you make your booking?
By travel agent (please specify) :
By others (please specify) :
How do you rate reservation and check in & out procedure? :
ROOMS & FACILITIES
What is your overall opinion of the following?
Cleanliness of your room : It's Cool Good Normal Poor
Cleanliness of your bathroom : It's Cool Good Normal Poor
Temperature control in your room : It's Cool Good Normal Poor
Any other room conditions i.e. lighting, air-con, etc. : It's Cool Good Normal Poor
TV programs i.e. news, sports, movies, etc. : It's Cool Good Normal Poor
Bathroom towels and amenities : It's Cool Good Normal Poor
Internet access : It's Cool Good Normal Poor
In-room telephone : It's Cool Good Normal Poor
OTHER FACILITIES
How do you rate our other facilities?
The Royal Spa : It's Cool Good Normal Poor
Swimming pool : It's Cool Good Normal Poor
Cleanliness of public area within the hotel : It's Cool Good Normal Poor
Safety and security within the hotel : It's Cool Good Normal Poor
FOOD & BEVERAGE
Which meal(s) have you taken in the hotel's restaurant? : Breakfast Lunch Dinner
How do you rate our food and beverage?
Variety of menu : It's Cool Good Normal Poor
Quality of food : It's Cool Good Normal Poor
Presentation of food : It's Cool Good Normal Poor
Quality of food service : It's Cool Good Normal Poor
Value for money : It's Cool Good Normal Poor
Physical condition : It's Cool Good Normal Poor
Quality of beverage : It's Cool Good Normal Poor
Presentation of beverage : It's Cool Good Normal Poor
Speed of service : It's Cool Good Normal Poor
RESTAURANT
How do you rate our restaurant?
Seating comfort : It's Cool Good Normal Poor
Atmosphere and ambiance : It's Cool Good Normal Poor
Cleanliness of the area : It's Cool Good Normal Poor
How do you rate our room service (food & beverage)?
Quality of food : It's Cool Good Normal Poor
Quality of beverage : It's Cool Good Normal Poor
Speed of service : It's Cool Good Normal Poor
Value for money : It's Cool Good Normal Poor
STAFF SERVICE
Which of the following best describes the friendliness and efficiency of members of our staff with whom you have had contact?
Guest service attendant : It's Cool Good Normal Poor
Telephone operator : It's Cool Good Normal Poor
Security guard : It's Cool Good Normal Poor
Bell boy / porter : It's Cool Good Normal Poor
Room boy : It's Cool Good Normal Poor
Room maid : It's Cool Good Normal Poor
Restaurant waiter & waitress : It's Cool Good Normal Poor
Spa therapist : It's Cool Good Normal Poor
Management : It's Cool Good Normal Poor
OUTSTANDING EMPLOYEE
If any of our staffs were especially helpful, please advise us who they are and how they performed:
Name :
Position :
Comments :
ABOUT YOURSELF
NAME :
ADDRESS :
E-MAIL :
ROOM :
PERIOD OF STAY :
Why did you choose this hotel? :
How many times have you visited this hotel? :
What should we do to make your stay better? :
What did you particularly enjoy about your stay? :
Would you return to Absolute Sea Pearl again? Yes or no. Why? :
Other comments and suggestions :
 

THANK YOU FOR YOUR COMMENTS AND SUGGESTIONS
ABSOLUTE SEA PEARL BEACH RESORT & SPA

Absolute Sea Pearl Beach Resort
42/1 Taveewong Road, Patong Beach,
Phuket 83150, Thailand
Tel: +66 (0) 7634 1901-10 Fax: +66 (0) 7634 1122
E-mail: info@seapearl-beach.com, manager@seapearl-beach.com

Bangkok Sales & Reservation Office
74/46 Soi Tiwanon 38, Tiwanon Road
Nonthaburi 11000, Thailand
Tel: 0-2950 7526 Fax: 0-2950 7693 Mobile: 0-6722 2271
E-mail: bkksales@seapearl-beach.com, bkksales@arm.co.th

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